Returns & refunds
We accept returns on eligible items within 30 days of the delivery date.
To qualify for a return:
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Items must be unworn, unwashed, and in their original packaging.
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The grip soles and fabric must be free of lint, dirt, or wear marks.
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Proof of purchase (order confirmation or receipt) is required.
Please note: For hygiene reasons, we cannot accept returns on worn socks.
To initiate a return:
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Email us at annie@fearofmissingpilates.co.uk with your order number and reason for return.
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Our team will review your request and provide a Return Authorization and instructions.
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Once we receive and inspect your item, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be issued to your original payment method within 5–10 business days.
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Original shipping costs are non-refundable.
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If you received free shipping, the return may be subject to a small restocking or shipping fee.
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We’ll replace it at no additional cost or issue a full refund if the item is no longer available.
Please note that final sale, clearance, or customized grip socks cannot be returned or exchanged unless they arrive damaged or defective.